TexereSilk.com Login | Your Shopping Bag | Contact Us
 
  Customer Service  
     
  Privacy & Security  
  • Our Guarantee
 
   
 
 
  Returns  
  Payment Terms  
  Gift Services  
  Romantic Poetry  
  Ordering & Shipping  
  Shipping Charges  
  State Sales Tax  
  Ordering By Mail  
  Customer Accounts  
  Special Offers  
  International Sales  
  Silk Wholesale Distributor  
  Optimal Browser Settings  
  Home > Customer Service > Our Guarantee
     
 

If you don't love your purchase, we'll take it back.

We always strive to exceed your expectations with every product you receive. If, however, you are not satisfied, you may return within 30 days of receipt for a prompt exchange or refund – your choice. Any questions we ask will merely be to understand how we may serve you better in the future by further enhancing the quality of our service and products.

If a shipment included incorrect items due to our error, then we will gladly ship the correct items at no additional charge, and will also pay for the return shipment (by DHL Ground or USPS Insured) of the incorrect items.

Our liability is limited to the monetary cost of your purchase.

Continuing Guarantee
under the Textile Fiber Products Identification Act
filed with the Federal Trade Commission

 
     
 
 
Copyright © 2007 TexereSilk All rights reserved.
Cleaning Silk | Unique Gift Ideas | Silk Wholesale
crafted at e v o l v e
 
Online Payment Solution